Business Administration Services NQF 4
- Description
- Curriculum
- Reviews
Section
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11. Business Communication: This module focuses on developing effective communication skills in a business context, including written, verbal, and non-verbal communication.
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22. Office Administration: This module covers the principles and practices of office administration, including managing records, scheduling appointments, and coordinating administrative tasks.
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33. Business Ethics and Professionalism: This module explores ethical considerations and professional conduct in the business environment, emphasizing integrity, confidentiality, and professional relationships.
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44. Business Technology: This module introduces learners to various business technologies, such as word processing, spreadsheets, databases, and presentation software, and teaches how to use them effectively.
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55. Business Writing and Report Preparation: This module focuses on developing skills in writing business correspondence, reports, and proposals, including proper formatting, grammar, and clarity of communication.
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66. Financial Administration: This module covers basic financial principles and practices, including budgeting, bookkeeping, and financial record-keeping within a business context.
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77. Human Resources Administration: This module introduces learners to the fundamentals of human resources administration, including recruitment, employee records management, and basic HR policies and procedures.
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88. Project Management: This module provides an overview of project management principles and techniques, including project planning, scheduling, and monitoring.
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99. Customer Service: This module focuses on developing customer service skills, including handling customer inquiries, resolving complaints, and maintaining positive customer relationships.
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1010. Business Law and Regulations: This module covers relevant laws, regulations, and legal obligations that businesses need to comply with, including contract law, consumer protection, and employment legislation.
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1111. Organizational Skills and Time Management: This module helps learners develop effective organizational skills and time management techniques to enhance productivity and efficiency in the workplace.
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1212. Teamwork and Collaboration: This module emphasizes the importance of teamwork, collaboration, and interpersonal skills in a business setting, including effective communication, conflict resolution, and cooperation.
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1313. Business Environment and Industry Awareness: This module provides an understanding of the broader business environment, including economic factors, industry trends, and the impact of external factors on business operations.
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1414. Problem Solving and Decision Making: This module focuses on developing critical thinking, problem-solving, and decision-making skills within a business context.
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1515. Entrepreneurship and Small Business Management: This module introduces learners to the basics of entrepreneurship, including starting and managing a small business, understanding business plans, and identifying market opportunities.
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